Hotel Mercure Wien City offers 123 air-conditioned rooms with free WiFi, flat-screen TVs, minibars, and tea/coffee facilities. Standard Rooms include laptop-sized safes, while Privilege Rooms feature Nespresso machines and free soft drinks. Some rooms face an inner courtyard.
Dining Options
The hotel serves buffet breakfasts on weekdays from 6:30 AM to 10:00 AM. A 24-hour snack bar and room service are available. The 24-hour bar offers fine wines.
Leisure & Convenience
Guests can relax on the terrace or explore the Danube Canal, a short walk away. The hotel provides an internet corner, laundry service, and currency exchange.
Location & Transport
Located in Leopoldstadt, the hotel is a 5-minute walk from Schwedenplatz. St. Stephen's Cathedral, Belvedere Palace, and Prater are reachable on foot or by public transport. The U2 underground line connects directly to Reed Messe exhibition center.
Services & Extras
The 24-hour front desk assists with car rentals and meeting room bookings. Indoor parking is available. ALL – Accor Live Limitless members unlock custom benefits.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
My stay at Mercure Wien was quite pleasant overall. The rooms, although a bit smaller than expected, were comfortable despite being slightly dark due to the ground floor location. The noise from the restaurant could be bothersome, especially early in the morning. The staff was helpful and accommodating throughout my visit.
Rooms
7.0
The rooms were a bit small, as is typical for Vienna hotels, but comfortable overall despite being a little dark. The ground floor location added some noise from the adjacent restaurant.
Service
8.0
The staff was very pleasant and helpful, although they missed noticing the need for towel laundry. Nonetheless, they were friendly and accommodating for the duration of my stay.
Location
9.0
The hotel's location is central and convenient, close to the city center and within walking distance to major attractions and public transportation, making it easy to explore Vienna.
Dining
6.0
The dining options were a bit limited and on the expensive side, but the Sicilian pastries were a nice touch. Additional food choices could enhance the overall dining experience.
Facilities
7.0
The hotel facilities were decent, although a bit sparse on offerings. It would be nice to see a wider range of amenities available to guests.
Thomas
United Kingdom,
February
2024
7.2/10
However, the room was too hot, with subpar toiletries and uncomfortable pillows. The breakfast lacked variety from day to day.
Rooms
7.0
The room contained everything I could think of, but it was uncomfortably hot, and the quality of amenities like toilet paper and the hair dryer was disappointing. The pillows were not very comfortable either.
Service
9.0
The staff across the bridge from the old town were super nice and helpful, providing useful information about navigating the city and dining options.
Location
8.0
The hotel's location was perfect for exploring the city, being just a short metro trip and walk away from major attractions. It also offered easy access to public transport and was close to essential stops like the Bus Terminal from the Airport.
Dining
5.0
The dining experience was weak, lacking variety and not worth the price paid. However, they did serve fresh coffee.
Facilities
7.0
The hotel offers car park facilities and is almost in the center of Vienna, making it convenient for guests with vehicles.
Eric
United Kingdom,
June
2023
7.4/10
The hotel had comfortable rooms and a very quiet atmosphere, though there were minor issues with facilities. The service was friendly but had some shortcomings. The location was excellent for the price, despite a few drawbacks. The dining experience was decent but could improve.
Rooms
8.0
Our upgraded room was very comfortable and incredibly quiet, away from any noise. The broken water cooker and clogged drain were minor inconveniences.
Service
7.0
The housekeeping staff were helpful and friendly, but there was a delay in switching on the aircon for the building.
Location
9.0
The hotel's location couldn't have been better for the price we paid. It was just a short walk from the metro station and Vienna's heart, Stephansplatz.
Dining
6.0
The dining options were a bit limited, though the bio corner and coffee were good. The prices seemed a bit high for the offerings.
Facilities
7.0
The facilities were adequate, but there were some issues like the door slamming due to people using the clogged drain.
Eddie
United States of America,
June
2023
8.4/10
I had a great stay at this hotel! The rooms were beautifully decorated by their staff, vibrant, and personalized, albeit slightly cramped but still manageable. They were spotlessly clean, which I appreciated. The service was top-notch, with the staff being incredibly helpful and pleasant, always ready to assist with any request. The location was ideal, just a short walk from the city center and public transport, making it a perfect choice for exploring historical sights. The dining was decent, with excellent options, although it could have been more varied to keep things interesting. Overall, a wonderful experience with some minor room for improvement.
Rooms
8.0
The rooms were beautifully decorated by the staff, vibrant, and personalized, although slightly cramped. They were clean and well-maintained.
Service
9.0
The staff was incredibly helpful for any request, very pleasant, and knowledgeable. They were friendly and welcoming, always there to assist.
Location
10.0
The location was perfect, just a few minutes' walk from the metro station and Vienna's heart at Stephansplatz. It's conveniently close to all public transport options.
Dining
7.0
The dining experience had excellent options, especially thanks to the attentive catering staff. However, it could have been a bit more varied to avoid becoming monotonous.
Facilities
8.0
The facilities were lovely, and the hygiene standards were top-notch. The hotel offered nice amenities for a comfortable stay.
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